A lot of users have given feedback lately about other players abandoning games without finishing. This is understandably annoying, especially with repeat offenders. We will be implementing several new features to combat this behavior starting with changes to the rating system effective today.
We have started tracking every time a player abandons a game. We have implemented an increasing penalty system, whereby the penalty for abandoning a game will go up depending on how often a player leaves a game without finishing.
We understand that occasionally players might close the game by mistake, lose their Internet connection, have an emergency, etc. so on the first offense the penalty will be low, but if happens repeatedly over a period of time, the penalty will steadily increase.
We hope this will help to discourage this behavior and isolate the players with high abandoned rates. We will start displaying the number of abandoned games on player's profiles.
In the near future, we will be introducing new exclusive tables for players with higher ratings. Players with high abandoned rates will not be allowed to join these tables.
We hope this will create an incentive for players to play more respectfully and will separate the serious players from those just here to try it out.
Please let us know if you have any feedback on these changes.
Thanks,
Josh
Thanks for addressing this issue.